Guest support
How can we help?
For availability, booking help, transfers, service additions or questions about a home, contact the Casa guest-support team.
Reach the team
- Telephone: +256 701 766641
Already have a booking?
Include your reservation number so we can assist you faster, or look your stay up directly.
Manage booking
Urgent during a stay?
For a safety, security, water, power or access issue, use the emergency stay-support contact
in your booking confirmation. For a medical, fire or police emergency, contact the relevant
emergency service immediately.